- 01752 895252
- ks@kingsols.co.uk
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We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided, then you should inform us immediately so that we can do our best to resolve the problem.
In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues. If you would like to make a formal complaint, then you can read our full complaints procedure by clicking here complaints. Making a complaint will not affect how we handle your case.
The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.
Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:
and
Call: 0300 555 0333 between 9.00 to 17.00.
Email: enquiries@legalombudsman.org.uk
Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ
The Solicitors Regulation Authority can help if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.
Visit their website to see how you can raise your concerns with the Solicitors Regulation Authority
24 Fore Street |
Ivybridge |
Devon PL21 9AB
Firm No: 838231 Authorised and Regulated by the Solicitors Regulation Authority www.sra.org.uk
Copyright 2025 – All Rights Reserved.
Practice Manager
A former Police Officer with the Ministry of Defence, Sarah has worked for the legal profession since 2001 and has been with the Firm since 2006.
Her role is extremely varied and includes GDPR & Data Protection, client care, anti-money laundering and regulatory compliance, HR, advertising, social media and marketing, billing and costs analysis, taking a pro-active approach to key issues affecting the firm such as monitoring business-wide service levels, assisting with managing the firms financial health and direction of growth.
Sarah is an Affiliate of the Devon and Somerset Law Society. As a key member of our team, she has an in-depth knowledge of our firm’s aims and objectives and is instrumental in generating new business and building client relationships.