• 01752 895252
  • ks@kingsols.co.uk

Contact Us

If you would like to find out more about the services we offer and how we can help you, your family or your business,
please use the contact form on this page, call into our offices or contact us via the following:
Tel: 01752 895252

Hours of Business:

  • Monday to Friday 9am to 5pm (except Bank Holidays)
  • Home/Nursing Home visits by arrangement
  • Wheelchair accessible premises
  • Out-of-hours messaging service

Client Feedback

Your feedback is important to us as it enables us to monitor and improve our service standards.

To find out what our clients think of us and the services we provide, please click on the Review Solicitors widget on the side of this page.

Complaints

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided, then you should inform us immediately so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues. If you would like to make a formal complaint, then you can read our full complaints procedure by clicking here complaints. Making a complaint will not affect how we handle your case.

What to do if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving our final response to your complaint

and

  • No more than one year from the date of the act or omission being complained about; or
  • No more than one year from the date when you should reasonably have known that there was cause for complaint.

For more information about the Legal Ombudsman contact:

www.legalombudsman.org.uk

Call: 0300 555 0333 between 9.00 to 17.00.

Email: enquiries@legalombudsman.org.uk

Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ and White House, 111 New Street, Birmingham, B2 4EU

What to do if you are unhappy with our behaviour

The Solicitors Regulation Authority can help if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.

Visit their website to see how you can raise your concerns with the Solicitors Regulation Authority

Peter Redmond is the Managing Director of Kings Solicitors, appointed in February 2025.

With nearly a decade of legal practice at respected firms such as Hine Solicitors, Coffin Mew (now Knights plc) and Dutton Gregory. Peter brings deep expertise in conveyancing and property law. He also serves as the Managing Director of Clutton Cox, a specialist conveyancing firm in based just outside Bristol.

Peter’s leadership is defined by a strategic focus on client care, operational excellence, as well as rapid but sustained growth. Calm under pressure and resolutely outcomes-driven, he remains actively involved in the day-to-day management of the firm, ensuring Kings Solicitors delivers a consistently high standard of legal service.