New Rules on Price Transparency

We are members of the Law Society of England and Wales.

Below is our President’s press release on the new Rules surrounding price transparency implemented by our Regulator, the Solicitors Regulation Authority and the Society’s view on what to consider when choosing a Lawyer.

Choose a lawyer by weighing three important considerations, Law Society advises as new rules kick in

Small businesses and individuals who need legal advice on issues ranging from conveyancing to employment or immigration will be able to find regulated information from law firms about their fees and services, the Law Society of England and Wales said as new rules came into force.

“Many people seek legal advice at key moments in their life. Helping them make informed choices about the best way to resolve their legal problems is at the heart of our work,” Law Society president Christina Blacklaws said.

From 6 December 2018, firms must publish price and service information on their websites for the following areas of law:

Individual customers: residential conveyancing, probate, immigration (except asylum), road traffic offences, and employment tribunal claims (unfair/wrongful dismissal)

Business customers: employment tribunal claims (unfair/wrongful dismissal), debt recovery (up to £100,000), and licensing applications for business premises

Firms will be required to publish the total cost of services (or the average costs or range of costs), the basis of charges, key stages of the process and probable timeframes, any likely disbursements (and whether they include VAT) and the experience and qualifications of anyone carrying out the work.

Christina Blacklaws added: “Few legal problems are one-dimensional. Individual circumstances shape each case and so the advice each client needs will vary.

“Law Society research shows people’s priorities and decisions change as a legal situation escalates – the experience of their solicitor, and regulatory protections, were valued over cost the more difficult or complex an issue became. And the complexity of a case is not always apparent at the outset so it’s not possible to foresee every contingency on day one.

“Our advice to consumers is to make decisions about the legal services you use based on a balance of considerations. Price is of course important, but so also are the range and quality of services you get for your money, and the client protections offered by the provider.”

6 December 2018

Garry White

Garry is a highly experienced freelance Bookkeeper who we welcomed to the firm in October 2020.

He has worked for the legal profession for many years, not only in a Bookkeeping capacity but also as a Finance Co-Ordinator and Compliance and Training Manager. His broad knowledge of legal bookkeeping plays a vital role in ensuring we remain compliant with the Solicitors Regulation Authority’s Accounts Rules while maintaining the accounting function of the firm and providing billing support for all our fee earners.

Ellie Buchanan

Ellie is our Receptionist. An art graduate with a strong background in design, customer service and hospitality, she joined us in November 2024 and is usually the first point of contact when you call or visit us.

Ellie is responsible for maintaining all aspects of a busy reception and is often involved in projects with our Practice Manager.

A popular and capable member of our team, Ellie also provides secretarial support to our Litigation Department.

 

Hannah Dunn

Hannah joined us in 2007, after working for local Government.

She is our Wills and Probate Assistant and works closely with Ailsa Tatton-Shell in our Estates department. Using her knowledge and skills sensitively and diligently, Hannah ensures that our clients’ matters progress as smoothly as possible during what can often be a difficult time.

A popular and talented member of our team, Hannah has recently returned to the office following a three-year secondment to the USA with her husband and young family.

Simon Browner

Consultant Solicitor

Simon Browner qualified as a Solicitor in 1981 and has been practicing Law in Devon since 1987.

He was a partner in a Plymouth firm for many years and has specialised in civil litigation and dispute resolution for most of his professional life. His current workload includes contractual disputes, employment tribunals, debt recovery, contentious probate, landlord and tenant issues and professional negligence claims.

Simon is a Grade A Consultant Solicitor with a personable style of giving expert, no-nonsense advice. This, together with his resolute approach has been a determining factor in bringing a substantial number of our clients’ matters to a successful conclusion without the need for Court Proceedings. Both he and we were delighted when he joined us in 2010. 

Ailsa Tatton-Shell

Consultant Solicitor

Ailsa qualified as a Solicitor in 1990. She has specialised in Wills, Probate and Trust Law for over 35 years, practicing predominantly in Devon and Somerset.

Ailsa is a Grade A Consultant Solicitor and we are delighted to have her with us on a Monday, Wednesday and Thursday each week where she provides skilled, sensible and straightforward advice to a wide variety of clients on all aspects of Wills, Powers of Attorney, Probate and IHT planning.

Richard King

COLP/COFA

Richard is the former Director of our Company and since handing the reins to Peter Redmond, takes on the role of Consultant Solicitor. He was admitted as a Solicitor in July 1969 after 5 years’ Articles in a major London firm, where he became a Litigation Partner. 

With a wealth of over 50 years’ experience in the legal sector he is a Grade A Solicitor, predominantly responsible for private client work and residential and commercial conveyancing, which includes but is not limited to, house sales and purchases, re-mortgages, transfers of equity, commercial sales and purchases and leases

Contact:rgk@kingsols.co.uk

Sarah Buchanan

Practice Manager

A former Police Officer with the Ministry of Defence, Sarah has worked for the legal profession since 2001 and has been with the Firm since 2006.

Her role is extremely varied and includes GDPR & Data Protection, client care, anti-money laundering and regulatory compliance, HR, advertising, social media and marketing, billing and costs analysis, taking a pro-active approach to key issues affecting the firm such as monitoring business-wide service levels, assisting with managing the firms financial health and direction of growth.

Sarah is an Affiliate of the Devon and Somerset Law Society. As a key member of our team, she has an in-depth knowledge of our firm’s aims and objectives and is instrumental in generating new business and building client relationships.